Contact Us
Main Office/Mailing Address
8790 FM 1960 Bypass Road W.
Suite A-500
Humble, Texas 77338
Phone #: 281.964.1777 / 800.380.5430
Fax #: 281.964.1720
Hours of Operation:
Monday - Friday
Lobby: 9:00 a.m. – 5:00 p.m.
Drive Thru: 8:00 a.m. - 6:00 p.m.
Branch Office
1111 Louisiana Street
Suite B-102
Houston, Texas 77002
Phone #: 281.964.1777 / 800.380.5430
Fax #: 713.655.1373
CNP BRANCH: Hours of Operation
Monday - Thursday from 10:00 a.m. - 4:00 p.m.
Closed for lunch from 1:00 p.m. - 1:30 p.m.
Friday the branch will be closed.
Touch Tone Teller
24/7 Audio Response System
281.964.1724 / 800.346.6428
Vendor Check Authorization Option #5
Card Services Numbers
To report a lost/stolen card, report fraud, or to dispute a transaction call:
281.964.1777 / 800.380.5430 Option #5
Debit: Option #1
Credit: Option #2
Activate Card or Change Pin:
Debit: 800.992.3808
Credit: 888.999.0131
Contact Us Form
Please fill out the information below and someone will be contacting you shortly. Please do not include account, social security, or PIN numbers. Information transmitted via an unsecured link over a communication system is susceptible to potential unlawful access, distribution, or monitoring. As we do not have the ability to prevent unlawful activities by unscrupulous persons, you accept that we cannot be held liable for any loss, harm, or damage suffered by you as a result thereof. To limit these risks, we request that you access our internet banking site to access confidential account information. By providing my wireless phone number to United Energy Credit Union, I agree and acknowledge that United Energy Credit Union may send text messages to my wireless phone number for any purpose, including marketing purposes.
For more information on how your data will be handled please visit https://unitedenergycu.com/privacy-policy.
Staff Directory
President
CEO - Debbie Hendrix - 281.964.1764
Member Service Department - 281.964.1777 Option 1 or tellers@unitedenergycu.com
Member Service Supervisor - Melissa Hopper - 281.964.1785
Member Service Representative - Darlene Woodmansee - 281.964.1781
Member Service Representative - Yudith Snead - 281.964.1780
Member Service Representative - CNP Branch - 281.964.1788
Loan Department - 281.964.1777 Option 2 or loans@unitedenergycu.com
Credit & Collections Supervisor - Cindy Dickey - 281.964.1760
Loan Officer - Karen Crowder - 281.964.1762
Loan Processor - Kim Dennis - 281.964.1761
No Approval Loans - Connie Banks - 281.964.1788
Collections - 281.964.1777 Option 6 or collections@unitedenergycu.com
Collection Specialist - Michael Cooper - 281.964.1766
Accounting Department - 281.964.1777 Option 3 or accounting@unitedenergycu.com
Accounting Specialist - Ann Bumpers - 281.964.1750
Computer Operations or computeroperations@unitedenergycu.com
Computer Consultant - Tonia Dikeman - 281.964.1755
We are closed for the following holidays:
January 1, 2024 New Year's Day
March 29, 2024 Good Friday
May 27, 2024 Memorial Day
July 4, 2024 Independence Day
September 2, 2024 Labor Day
November 28, 2024 Thanksgiving
November 29, 2024 Day after Thanksgiving
December 24, 2024 Christmas Holiday
December 25, 2024 Christmas Holiday
January 1, 2025 New Year's Day
Access to Certain Documents
As a member of United Energy, you are entitled to review or receive a copy of the most recent version of the following credit union documents:
Balance sheet and income statement.
A summary of the most recent annual audit.
Written board policy regarding access to the articles of incorporation, bylaws, rules, guidelines and board policies.
IRS Form 990.
To request any of the above documents, please write to:
United Energy Credit Union
8790 FM 1960 Bypass Rd W. #A500
Humble, TX 77338
