Manage My Account
One of the great benefits of being a United Energy Credit Union member is free Online Banking, eStatements, Mobile Banking, and Bill Pay. Together, they make keeping track of your financial life simple and worry free. Manage your account from the convenience of your home or even when you are on the go. You can bank on your own schedule – all you need is an internet connection. These services allow you to control and manage your money anywhere, 24/7.
Online Banking (eBranch)
A great way to manage your account. Enjoy quick and easy access to your account. Check your balance, view check images, put a stop payment on a check, change your address, view statements, and monitor account activity from your computer, smartphone, or tablet. It’s the secure, fast and simple way to move money between your accounts at UECU. You can also transfer your loan payment when it is due or setup a recurring payment to transfer at a scheduled time. We’ve got you covered with features that simplify your life. Skip the lines and avoid being put on hold — you can now manage your account from your computer or smart device at your convenience.
You can setup electronic alerts to be notified of various account activities. These activities include high/low balances, when a check has cleared, when a payment is due or when a deposit is posted. You can also setup electronic notifications to receive important messages regarding NSF, delinquency, overdraft transfer, and maturing certificates.
It is easy to get started. Enroll Today
Mobile Banking
Most people are busy and on the go these days. It is not always convenient to stop by the credit union or call during business hours. Now United Energy Credit Union’s closest branch is at your fingertips —24/7! Our mobile banking app lets you do almost everything you can do on eBranch but on your mobile device. It’s easy, convenient, safe and free. Mobile Banking requires that you are enrolled in our eBranch service first. You will use the same login/password information that you have setup for eBranch.
You can download our mobile banking app from any Apple® or Android® phone or tablet at the App Store or Google Play just search United Energy Credit Union.
FAQs
What is the United Energy Credit Union Mobile Banking App?
It is a mobile banking and payments application you can use to access your account information quickly and easily from your iPhone or Android. You can use the app to:
Check your account balances
Review recent account activity
Transfer money between accounts
Pay bills and companies
Change and cancel pending payments
Find branch locations
Make a credit card payment
Get a credit card balance
Advance money from your line of credit
How do I download and activate the app on my smartphone?
You can download the United Energy Credit Union app directly from the App Store or Google Play. Don’t forget that you must first register for eBranch, our online banking site, because you will use the same login information.
Is the mobile banking app secure?
To ensure the safety and privacy of your account information, we incorporate multiple security features:
All transactions are encrypted
You must authenticate every interaction with the mobile banking app
No personal or financial information is stored on your phone.
Can I use mobile banking app on my tablet?
The mobile banking app is currently available for smartphones only. You can still use the app on the tablet but it may not always be formatted correctly.
I keep getting errors when I attempt to log into the mobile banking app. What should I do?
Refresh or reinstall the app:
For Android devices:
On your device, open Settings > Apps. (The menu name might be different depending on your device.)
From the list of applications, tap United Energy Credit Union.
Tap Clear Data to remove all registration information.
Run the United Energy Credit Union app and re-register your application.
For iPhone devices:
On your device, uninstall the app.
Re-download United Energy Credit Union from the App Store.
Run United Energy Credit Union and re-register your application.
Call the credit union if you are still having problems and we will be glad to assist you.
Bill Pay
With a checking account from Union Energy and our online billing and payment service, you can receive, view, and pay your online bills from one personalized, secure website. Here are just a few of the benefits:
Save time and money — No checks. No stamps. No hassle.
Guaranteed on-time payments. We will bear the responsibility for any late payment related charges (up to $50) should a payment arrive after its due date, as long as you scheduled the transaction in accordance with the service’s terms and conditions.
You schedule when you want the payments to be made which allows you to gain greater control over your bill management process.
You can schedule single or recurring payments.
You can view, pay, and track your bills from one, central place. All of your monthly bill information - right at your fingertips!
Track expenses with 84 months of transaction history all in one place.
Receive your bill statements online, instead of through the mail. Your bills can be sent directly to your e-mail address or appear on your Bill Pay page once you login.
You can see the amount you owe, the due date, view the bill detail, and pay the bill. Each month you'll receive a reminder e-mail to login and review each new bill.
If you are enrolled in eBranch, you already have access to this convenient service. Just click on the Bill Pay link within eBranch to get started. If you have any problems or questions, you can call 877.287.7658 between the hours of 6 a.m. and midnight 7 days per week.
eStatements
eStatements not only keep it simple, they also keep it secure. By electing to receive eStatements, you protect yourself from identity theft and help the environment all at the same time. Too much paper in your life? We understand. eStatements are delivered to you within eBranch so you no longer have to worry about waiting on your paper statement. Here are a few other benefits:
Free — eStatements don’t cost a thing; once enrolled in eBranch you can view up to 9 months of financial history
Secure — eStatements are encrypted to protect your information
Fast — you no longer have to wait for your statement to be mailed to you. Your statement is available in eBranch shortly after the 1st of each month.
Protects — eStatements don’t leave a paper trail (so your information won’t end up in the trash, vulnerable to theft)
Environmentally friendly — eStatements cut back on paper and waste
Convenient — Keep all your financial documents in one place: securely and safely online
You can also receive IRS forms. Get electronic delivery of your 1099-INT and 1098 statements.
