Contact Us


281.964.1777 / 800.380.5430


Routing Number: 313085039


Main Office/Mailing Address

8790 FM 1960 Bypass Road W.
Suite A-500
Humble, Texas 77338
Phone #: 281.964.1777 / 800.380.5430
Fax #: 281.964.1720

Hours of Operation:
Monday - Friday
Lobby: 9:00 a.m. - 5:00 p.m.
Drive Thru: 8:00 a.m. - 6:00 p.m.


Branch Office

1111 Louisiana Street
Suite B-102
Houston, Texas 77002
Phone #: 281.964.1777 / 800.380.5430
Fax #: 713.655.1373

Hours of Operation
Monday - Friday
8:00 a.m. - 4:30 p.m.
Closed for Lunch
12:30 p.m. - 1:30 p.m.


Touch Tone Teller
24/7 Audio Response System
281.964.1724 / 800.346.6428
Vendor Check Authorization Option #5


Card Services Numbers

To report a lost/stolen card, report fraud, or to dispute a transaction call:
281.964.1777 / 800.380.5430 Option #5
Debit: Option #1
Credit: Option #2

Activate Card or Change Pin:
Debit: 800.992.3808
Credit: 800.442.4747


Contact Us Form

Please fill out the information below and someone will be contacting you shortly. Please do not include account, social security, or PIN numbers. Information transmitted via an unsecured link over a communication system is susceptible to potential unlawful access, distribution, or monitoring. As we do not have the ability to prevent unlawful activities by unscrupulous persons, you accept that we cannot be held liable for any loss, harm, or damage suffered by you as a result thereof. To limit these risks, we request that you access out internet banking site to access confidential account information. 

Name *
Name

Staff Directory

President

CEO - Debbie Hendrix - 281.964.1764

Member Service Department - 281.964.1777 Option 1

Member Service Representative - Nancy Razo - 281.964.1781

Member Service Representative - Rochelle Cosey - 281.964.1782

Member Service Representative - Melissa Constante - 281.964.1788

Loan Department - 281.964.1777 Option 2

Loan Supervisor - Jenifer Kayda - 281.964.1765

Loan Officer - Cindy Dickey - 281.964.1760

Loan Processor - Nikki Jones - 281.964.1761

Loan Processor - Amber Bradberry - 281.964.1762

Collections - 281.964.1777 Option 6

Collection Specialist - Tara Johnson - 281.964.1766

 Accounting Department - 281.964.1777 Option 3

Accounting Department Supervisor - Amber Stanley - 281.964.1751

Accounting Specialist - Ann Bumpers - 281.964.1750

Computer Operations

Computer Consultant - Tonia Dikeman - 281.964.1755


We are closed for the following holidays:

January 1, 2018 New Year's Day

March 30, 2018 Good Friday

May 28, 2018 Memorial Day

July 4, 2018 Independence Day

September 3, 2018 Labor Day

November 22, 2018 Thanksgiving

November 23, 2018 Black Friday

December 24, 2018 Christmas Eve

December 25, 2018 Christmas

Janaury 1, 2019 New Year's Day


Access to Certain Documents

As a member of United Energy, you are entitled to review or receive a copy of the most recent version of the following credit union documents:

  • Balance sheet and income statement.

  • A summary of the most recent annual audit.

  • Written board policy regarding access to the articles of incorporation, bylaws, rules, guidelines and board policies.

  • IRS Form 990.

To request any of the above documents, please write to:

United Energy Credit Union
8790 FM 1960 Bypass Rd W. #A500
Humble, TX 77338